When we setup your phone system, we will be emailing you all the information including your new phone number. if you are porting your own number over to us, this will show your own number in here.
You own your number—we just simply takecare it for you! We seamlessly transfer it from your current provider and ensure it stays maintained for you.
The new phone system is active as soon as you receive the email, you can sign in to our cisco webex mobile app and start making and receving calls.
Yes, you can. during the order setup process, please add your number that you would like to port over. over team will complete this for you.
Yes you Do. We transfer ("port in") your number from your current provider and take care of it for you.
Usually this is completed by 10 working days. occationally if there is any mismatch on the information customer given your old provider might reject the porting, if this happen our team will reach out to you to retify this immidiatly. rest assuared our team alweays on top of your order journey.
The necessary information for porting your number will be collected during order creation. This includes:
- The number(s) you are porting
- The main billing number
- Your existing carrier
- The physical address your carrier has on record for these numbers
o own a specific number, you must have a paid subscription. We can only port telephone numbers to an active, paid VECloudVoice account. Please email our team to convert the account to a paid account before initiating the porting process.